This App for skrap.xyz is owned and operated by Skrap Ltd, a company incorporated and registered in England and Wales under company number 11035244, whose registered address is 562 North Circular Road, NW2 7QA (“we/us/our”).

These Terms of Supply of Services (the “Terms”), together with any and all other documents referred to herein, set out the terms under which we provide our services. Please read these Terms carefully and ensure that you understand them before interacting with this website and its services. You will be required to accept these Terms when engaging with the Skrap platform.

To contact us with any queries about these Terms or our Services, please email info@skrap.xy.

App: refers to the Skrap mobile phone application on the ‘Apple app store’ & ‘Google Playstore’;

Confidential Information: refers to all sensitive documents and technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature, as well as information concerning a User's business, its products and services;

Customers: all users including individuals and business users engaging with the Skrap platform and using its Services ( e.g. builders, construction companies, homeowners, property developers);

Platform: Skrap is the platform through which Customers and Suppliers interact for the provision of the Services;

Services: on demand Skip & Grab hire and other waste management services;

Suppliers: business and other legal entities that are specialised and are licensed to provide Skip & Grab hire services;

Users: refers collectively to all parties including Customers and Suppliers engaging with the Skrap platform and using its Services ( “you/your”);

Website: refers to skrap.xyz.

• These Terms apply to the Users using the Services and operating through the Skrap Platform for the provision of the listed Services.
• All transactions and payments are processed through the Skrap Platform and through software installed at Skrap’s offices, which are located in the United Kingdom.
• By signing up to the Platform as a User you must comply with and be bound by these Terms. If you do not agree to comply with and be bound by these Terms you must not use the Platform, App, Website, Phone or place an order.
• We reserve the right to change these Terms at any time. We will take reasonable steps to make you aware of any changes to the Terms, for example by posting them on the Website or emailing you. You agree to be bound by the version of these Terms displayed on the Website at the time you use it.

• Your payment for the Services purchased shall be made solely through our Platform either using our Website or App portal. You may pay via credit or debit card or other secure online payment platforms used by us including but not limited to Stripe. We reserve the right to introduce other payment methods in the future at our discretion.
• Skrap will retain a commission fee of 10% (plus VAT) of the total price listed on the Platform from every transaction.
• Unless otherwise stated, all fees shall be exclusive of any applicable amounts in respect of value added tax (VAT) which will be added at the current rate to the total amount due from Customers.
• All sums due to Suppliers must be paid in full on the date notified and must be paid in full without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
• We reserve the right to change the fee structure as well as our commission fee from time to time subject to notifying Users within one (1) month of the change.
• We reserve the right to change the fee structure as well as our commission fee from time to time subject to notifying Users within one (1) month of the change. Once your order has been confirmed your credit or debit card will have been authorised and the amount marked for payment Payment is made directly to Skrap acting as agent on behalf of the supplier. We are authorized by our supplier to accept payment on their behalf and payment of the price of any order to us will discharge your obligations to pay such a price to the Partner Supplier that offers Partner Delivery.

• Customers are bound by the quote and the specifications of the Service selected.
• Payment is due immediately upon completion of your order. If you do not make any payment due to us on time, we may suspend or cancel any Services which are currently in progress, suspend or terminate access to our Platform and charge interest on any unpaid sums on a daily basis at 8% above the base rate of the Bank of England until payment is made in full of any such outstanding sums.
• Payment is due immediately upon completion of your order. If you do not make any payment due to us on time, we may suspend or cancel any Services which are currently in progress, suspend or terminate access to our Platform and charge interest on any unpaid sums on a daily basis at 8% above the base rate of the Bank of England until payment is made in full of any such outstanding sums.
• You are responsible for being available for the provision of the Services as arranged with the Supplier. We are not liable in cases where you are not available at the time of the delivery of the Services.
• If you are not available at the time of delivery of the Services, we will make a good faith effort to rearrange delivery. However, we reserve the right to pass on to the Customer any additional fees charged to us by a Supplier for an additional delivery.

You have a right to cancel the services at any time, however you must cancel the services with good time. Should you give less than 24 hours’ notice to cancel the service there will be a cancellation penalty of £80 plus VAT. Any Cancellation must be communicated to us within the relevant timescale. The easiest way to do this is to contact us directly via the app or by email at info@skrap.xyz.

• You agree to exercise reasonable skill, care and diligence at all times when performing any tasks linked to the provision of your services to the Users.
• In the event that you fail to perform the work required with reasonable care and skill, you shall carry out any and all necessary remedial action at no additional cost to the User.
• In using our Platform to supply the Services, Skrap reserves the right make enquiries on any representations, content or any other information you provide. Users in turn agree to provide all relevant information required for their verification. We may physically verify users’ personal details, passport, address, languages, location, photo. Upon verification we will aim to approve users within 24 hours of receiving all required information. Skrap will use all reasonable endeavours to ensure the eligibility of its users without assuming any liability in respect of any issue arising as a result of or in relation to the selection of its independent professionals.
• You agree to provide all required information that is necessary to accurately describe the Services you offer.
• Fees and any other charges quoted on the order page are based on performance of the Services in the United Kingdom unless otherwise specified. Prices may vary depending on your postcode or region.

• Users and Suppliers agree to comply with all applicable health and safety regulations.
• Suppliers agree to provide their Services in accordance with the The Environmental Protection Act 1990, The Control Waste Regulations 2012, The Hazardous Waste Directive 2011, The Carriage of Dangerous Goods Regulations 2009 and all other relevant regulations and directives (“the Regulations”). Suppliers agree not to engage in fly-tipping and to handle waste, collected material or hazardous material consistently with the provisions contained within the relevant legal framework.
• In accordance with the above mentioned Regulations, Users and Suppliers agree to not dispose of hazardous materials, which can include but are not limited to: TV’s, Computer Monitors, Asbestos, Tyres, fluorescent tubes, fridges, freezers, dishwashers, batteries, paint, plasterboards, medical waste, gas cylinders, liquids, solvent oils, petrol, diesel and explosives.
• Users and Suppliers will make all reasonable endeavours to operate within the law when collecting and disposing of waste materials. Users and Suppliers must respect human health, peaceful enjoyment of property, the environment and ecosystems at all times whilst dealing with waste material.

• Skrap is not a party to any contracts, transactions, or other relationships between Supplier and Customer, who hereby acknowledge and agree that Skrap is not party to any dispute between the Supplier and the Customer. Any claims must be made directly against the party concerned.
• No party has any right to hold or attempt to hold Skrap liable for a Supplier’s or a Customer’s actions, errors, delays, failures or omissions in respect of the Services. Any failure or delay by Suppliers or Customers to comply with their obligations under these Terms shall not be Skrap’s responsibility and Skrap shall have no liability therefor.

• In the event that a Customer is not satisfied with the quality of a Supplier’s Services and has due cause for dissatisfaction, they must provide details of the measures needed to address the situation and a reasonable opportunity for the Supplier to rectify the problem. If the Service is not delivered according to the Supplier’s specification as agreed at the time of the order (through no fault of the Customer), the Customer may either request Skrap to source another Supplier to deliver the work subject to new payment or request a refund of any amounts paid for the Services and the Supplier will forfeit its fee.
• In such instances where the Customer is entitled to a refund under clause 9.1 above, Customers will be entitled to a refund less:
• £10 (inc VAT) cancellation fee, if Skrap is notified no less than one hour prior to the booking slot confirmation;
• £120 (inc VAT) cancellation fee, if Skrap is notified after one hour prior to the booking slot confirmation;
• If the cancellation occurs 1 hour before the booking slot than a £120 (inclusive of VAT) will be charged as a cancellation fee.
• Refunds provided pursuant to clause 7.2.1 or 7.2.2 will be provided within five (5) to ten (10) working days of Skrap’s receipt of notification.

• All personal information that we may collect from your account (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with our Privacy Policy and the provisions of the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679.
• Users must, at all times, respect the intellectual property rights of third parties. Under no circumstances may Suppliers or Customers use, upload or otherwise transmit to us or via our Platform, App or Website intellectual property belonging to another party without that party’s express permission.

• Users will keep in strict confidence all Confidential Information which has been disclosed in the course of their use of or interaction with the Platform by Skrap or by other Users or their employees, agents or subcontractors.
• A User who has received Confidential Information (“Receiving Party”) will only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the Receiving Party's obligations, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in these Terms.
• This clause shall survive indefinitely, including beyond the completion of the provision of the Services.

• Users may terminate their account via their account settings at any time. Skrap reserves the right to suspend or terminate access to the Platform and to suspend or terminate the provision of the Services if a User:
• materially breaches the provisions of these Terms;
• fails to make a payment in accordance with these Terms; or
• is suspected of having committed any illegal or offensive behaviour.
• We hereby exclude any and all liability arising out of any actions that we may take in response to breaches of these Terms. To the fullest extent permitted by law, all sums due will remain due and payable notwithstanding any suspension or termination for any reason.
• In the event that a Supplier no longer wishes to be considered and selected for the provision of the Services, the Supplier must notify us of this fact via email at info@skrap.xyz.
• For the avoidance of doubt, the Supplier will still be liable to discharge any existing obligations in respect of any existing or future Service to which they have committed.

• As stated, we are not a party to any transactions, other relationships, or disputes between Customers and Suppliers. Insofar as is permitted by law, we make no representation, warranty, or guarantee that the Services are fit for a particular purpose, that any specific results may be obtained from use of the Platform, App, Website or Services, or that our Services will meet the Customer’s requirements or expectations.
• We will not be liable to you for any loss of profit, loss of business, interruption to business, for any loss of business opportunity or for any indirect or consequential loss.
• We will not be liable for any damage to property, fixtures or other physical objects and personal possessions that may occur in connect to the provision of the Services. We are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the Services.
• Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter in respect of which liability cannot be excluded or restricted by law.
• We are not responsible for any environmental impact that may occur in connection to the provision of the Services affecting human or natural life including but not limited to pollution of the air, water, soil and nuisance.
• Our total liability for any loss or damage caused as a result of our negligence or breach of these Terms shall be limited to the fee paid for the Service to which the claim relates.
• Users shall indemnify us against any costs, liability, damages, loss, claims or proceedings incurred by us and arising as a result of any breach of these Terms, a breach of the relevant legislations (Clause 6.1) or otherwise in connection with use of our Site or our Services.
• No party shall be liable or be deemed to be in breach of these Terms by reason of any delay in performing, or any failure to perform, any of that party’s obligations if the delay or failure is due to any cause beyond that party’s reasonable control.
• We will not be held liable for the Suppliers failure to comply with the relevant Regulations and Directives (Sec. 6.6) in the process of moving and disposing of the Users waste.

• We may transfer our obligations and rights under these Terms to a third party (this may happen, for example, if we sell our business). Your rights under these Terms will not be affected and our obligations under these Terms will be transferred to the third party who will remain bound by them.
• You may not transfer (assign) your obligations and rights under these Terms without our express written permission.
• These Terms constitute the entire agreement between us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of us that is not set out in these Terms.
• If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms, which shall be valid and enforceable.
• Nothing in these Terms is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, nor constitute any party the agent of another for any purpose.
• No failure or delay by us in exercising any of our rights under these Terms means that we have waived that right, and no waiver by us of a breach of any provision of these Terms means that we will waive any subsequent breach of the same or any other provision.
• We may revise these Terms from time to time. If any changes to these Terms are to your material disadvantage, you may cancel any transaction entered into with respect to Project without liability.

• The parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to these Terms or any breach of them. If any such dispute between the parties arising out of or in connection with these Terms cannot be settled amicably through ordinary negotiations or mediation between the parties, or either or both is or are unwilling to engage in this process, the dispute, difference or disagreement shall be referred to the arbitration in London of a single arbitrator appointed by agreement between the parties within 30 days after a request for a reference is made by either party, nominated on the application of either party by the President for the time being of the Law Society.
• These Terms shall be governed by, and construed in accordance with, the laws of England and Wales and any disputes concerning these Terms, or any matters arising therefrom or associated therewith shall be subject to the exclusive jurisdiction of the courts of England and Wales.